Customer Sales Support Specialist (Fast-Paced)

Greco and Sons, Inc.; Everett (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

Greco and Sons, Inc. in Everett, WA is seeking a CSR to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on resolving customer needs quickly and accurately.

Typical duties include answering inquiries, processing orders and will-calls, handling invoices and credits, maintaining call lists, and coordinating same-day deliveries. Strong communication and PC skills are essential in a fast-paced environment.

Qualifications

• 1 year of outside foodservice sales coordination or customer support experience.
• Preferred: Call center and accounts receivable experience.

Responsibilities

• Answer all incoming customer concerns and needs
• Process pickup requests and routing for deliveries
• Process will-call orders
• Provide customers with invoice copies
• Process credits
• Maintain call lists
• Monitor orders before cutoff
• Communicate with account executives and customers
• Manage same-day deliveries for operating company
• Perform duties as directed by supervisor

Skills

Phone communication

Fast-paced environment

PC work

MS Office

Education

High school diploma or equivalent

Job description

Greco and Sons, Inc. in Everett, WA is seeking a CSR to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on resolving customer needs quickly and accurately.

Typical duties include answering inquiries, processing orders and will-calls, handling invoices and credits, maintaining call lists, and coordinating same-day deliveries. Strong communication and PC skills are essential in a fast-paced environment.