Remote Customer Sales & Support Specialist

Greco and Sons; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

Greco and Sons is seeking a Customer Sales Representative to provide direct support to Account Executives, Marketing Associates, and customers. You will help resolve inquiries, process orders, and support pre- and post-sales activities.

The ideal candidate has strong phone communication, the ability to work in a fast-paced environment, and proficiency with MS Office. This remote role offers hourly compensation of $18.89–$28.32 and state-compliant pay practices.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience
• Preferred: Previous call center experience

Responsibilities

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)

Skills

Strong telephone communication skills

Able to work in a fast pace env.

Ability to sit and work at a PC for an

Education

High school diploma or equivalent

Tools

MS Office

Job description

Greco and Sons is seeking a Customer Sales Representative to provide direct support to Account Executives, Marketing Associates, and customers. You will help resolve inquiries, process orders, and support pre- and post-sales activities.

The ideal candidate has strong phone communication, the ability to work in a fast-paced environment, and proficiency with MS Office. This remote role offers hourly compensation of $18.89–$28.32 and state-compliant pay practices.