Customer Sales & Service Pro — Build Your Career

Applied Industrial Technologies; Ishpeming Township (MI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401K with company match

Insurance

Tuition reimbursement

Employee assistance

Job summary

Applied Industrial Technologies in Ishpeming, MI is seeking a full-time Customer Sales & Service Representative to support our sales team and customers at the service center. You will work in a fast-paced, team-oriented environment delivering high-quality service.

You will handle inquiries, prepare quotes, process orders, source parts, and help in the stockroom while building lasting customer relationships.

Qualifications

• 1+ year of customer service or inside sales experience.
• High school diploma or equivalent.
• Must be able to lift up to 25 lbs.

Responsibilities

• Solve customer inquiries, prepare quotes, process/expedite orders & returns
• Source parts from suppliers nationwide
• Assist in generating sales by upselling, adding on, & educating customers
• Help in the stockroom & deliver orders to customers as needed

Skills

Customer service

Inside sales

Mechanical experience

Maintenance experience

Organizational skills

Driver's license

Education

High school diploma

Job description

Applied Industrial Technologies in Ishpeming, MI is seeking a full-time Customer Sales & Service Representative to support our sales team and customers at the service center. You will work in a fast-paced, team-oriented environment delivering high-quality service.

You will handle inquiries, prepare quotes, process orders, source parts, and help in the stockroom while building lasting customer relationships.