Customer Sales Representative

Capitol Group, Inc.; Belleville (IL); Presencial; USD 41.000 - 58.000; Jornada completa

Descripción de la vacante

Capitol Group in Belleville, IL is seeking a Customer Sales Representative to support customers with product selection, purchasing, and order fulfillment at the counter and over the phone. The role emphasizes helpful, proactive service to increase sales and customer satisfaction.

The ideal candidate will enjoy working with people, identify sales opportunities, and help customers find the right products to meet their needs. Full-time hours, paid benefits, and performance bonuses are offered.

Formación

• High school diploma and experience in wholesale distribution.
• Sales, pricing, or customer service experience.
• Strong customer service and communication skills.

Responsabilidades

• Provide knowledgeable product recommendations.
• Explain product features and benefits.
• Recommend complementary products and alternatives that meet customer needs.
• Prepare sales tickets, research credits and returns, and assist with payment-related inquiries.

Conocimientos

Customer service

Communication

Attention to detail

Relationship building

Sales experience

Educación

High school diploma

Descripción del empleo

Capitol Group is a local, customer-focused company with nine branches strategically located to provide immediate access to inventory, pricing, and shipping status. Since 1946, Capitol Group has been a leading distributor of plumbing, HVAC, industrial/mechanical, and kitchen and bath products in Illinois and Missouri.

If you are Interested in the opportunity to work for a growing company that is family owned and respected, we are seeking a customer-focused Customer Sales Representative to support our customers with product selection, purchasing, and order fulfillment. This position plays an important role in increasing sales and customer satisfaction by providing knowledgeable, responsive service to customers at the counter and over the phone. The ideal candidate enjoys working with people, takes initiative to identify sales opportunities, and is committed to helping customers find the right products to meet their needs.

Work Hours:

Monday - Friday

7:30am - 4:30pm

Responsibilities:

• Provide knowledgeable product recommendations.
• Explain product features and benefits.
• Recommend complementary products and alternatives that meet customer needs.
• Prepare sales tickets, research credits and returns, and assist with payment-related inquiries.

Requirements:

• Strong customer service and communication skills.
• Strong attention to detail when preparing customer transactions.
• Ability to build positive relationships with customers and coworkers.
• High school diploma and experience in wholesale distribution
• Sales, pricing, or customer service experience

Pay Scale:

• $36.00 per hour
• Up to $3000 per month bonus

We offer full-time employees our extensive line-up of health benefits including: medical (free for employee), dental, vision, disability, life, identify theft, critical illness, and accident that are effective 31 days after hire. We also offer paid time off and 401k with a 4% employer match.

Join Capitol Group and become part of a team committed to serving our customers and growing our business.