Customer Sales Director

Fivetran; Austin (CO); Hybrid; USD 94,500 - 112,000; Full time

Benefits offered by this job

Unlimited vacation

401(k) plan with 3% guaranteed company

Comprehensive healthcare coverage

Generous paid parental leave

Learning & Development stipend

Office Space stipend

RSU stock grants

Monthly cell phone stipend

Mental health support platform

Job summary

Fivetran is seeking a Customer Sales Director in Austin, TX, with a hybrid model offering remote flexibility and in-person collaboration two days a week. You will drive expansion across Commercial and Enterprise accounts and manage multiple sales cycles with a focus on analytics, data platform, and data governance personas.

The role emphasizes renewals, executive alignment, and delivering measurable value, in a fast-paced, high-growth environment.

Qualifications

• 4+ years of experience in SaaS sales or account management with a proven track record of exceeding targets.
• Experience working in a fast-paced, high-growth environment.
• Strong consultative selling skills, engaging effectively with both technical and business audiences.
• Proactive and organized, capable of independently managing a diverse book of business.

Responsibilities

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts.
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

Skills

SaaS sales

Account management

Consultative selling

Job description

Location

Austin, TX (2‑3 days in office preferred). Hybrid work model offering remote flexibility and in‑person collaboration, including two days in the office each week.

About The Role

Customer Sales Director focused on an at‑scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. Hybrid‑based role in Austin, Texas.

What You’ll Do

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts.
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

What You’ll Need

• 4+ years of experience in SaaS sales or account management with a proven track record of exceeding targets.
• Experience working in a fast‑paced, high‑growth environment, adapting quickly to constant change.
• Strong consultative selling skills, engaging effectively with both technical and business audiences.
• Proactive and organized, capable of independently managing a diverse book of business.

What Will Make You Stand Out

• Prior experience in analytics, ETL, BI, or open‑source software.
• Familiarity with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.
• Experience with consumption and/or usage‑based pricing structures.
• Experience with MEDD(P)ICC sales methodology / command of the message.

Remote Hiring Process

• Interview with a Talent Acquisition Partner.
• Interview with Hiring Manager.
• Team interviews: Commercial Sales Leader and Solutions Engineer Leader.
• Account Management activity with Sales Leadership.

Benefits

• Unlimited vacation time with a culture that actively encourages time off.
• 401(k) plan with 3% guaranteed company contribution.
• Comprehensive healthcare coverage.
• Generous paid parental leave.
• Flexible stipends for: Cell phone & Internet, Learning & Development, Office Space.
• 100% employer‑paid medical insurance.
• Generous paid time‑off policy (PTO), paid sick time, inclusive parental leave policy, holidays, and volunteer days off.
• RSU stock grants*.
• Professional development and training opportunities.
• Company virtual happy hours, free food, and fun team‑building activities.
• Monthly cell phone stipend.
• Access to an innovative mental health support platform offering personalized care.

*May vary by country and worker type.

Compensation

Pay Range: $94,500—$112,000 USD.
OTE (On Target Earnings): $135,000—$160,000 USD.

EEO / Accommodations Statement

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please fill out the accommodations request form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.