Customer Sales Director

Fivetran, Inc.; Austin (TX); Hybrid; USD 94,500 - 160,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Generous PTO & holidays

Paid sick time & parental leave

Professional development & training

Monthly cell phone stipend

Mental health support platform access

Job summary

Fivetran, Inc. is seeking a Customer Sales Director to lead an at-scale strategy for Commercial and Enterprise accounts, focusing on retention, expansion, and value realization. The role supports a hybrid work model in Austin, TX with two in-office days each week.

You will build strategic plans, manage multiple sales cycles, and collaborate with Analytics Engineering, Data Platform, and Data Governance teams to drive renewals and growth.

Qualifications

• 4+ years of SaaS sales or account management with a track record of exceeding targets.
• Experience in a fast-paced, high-growth environment with quick adaptation.
• Strong consultative selling skills with both technical and business audiences.
• Proactive and organized, able to independently manage a diverse book of business.

Responsibilities

• Build a strategic plan to drive expansion in Commercial and Enterprise accounts.
• Manage multiple sales cycles and campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals and deepening executive alignment.

Skills

SaaS sales

Account management

Consultative selling

Proactive & organized

High-growth environments

Relationship management

Tools

dbt

Snowflake

BigQuery

Redshift

Databricks

Job description

Location

Austin, TX (2‑3 days in office preferred). Our hybrid work model offers a blend of remote flexibility and in‑person collaboration, including two days in the office each week to connect and build as a team.

About the Role

Customer Sales Director focusing on an at‑scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base.

What You’ll Do

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value

What You’ll Need

• 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets
• Experience working in a fast‑paced, high‑growth environment, adapting quickly to constant change
• Strong consultative selling skills, engaging effectively with both technical and business audiences
• Proactive and organized, capable of independently managing a diverse book of business

What Will Make You Stand Out

• Prior experience in analytics, ETL, BI, or open‑source software
• Familiarity with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks
• Experience with consumption and/or usage‑based pricing structures
• Experience with the MEDD(P)ICC sales methodology or Command of the Message

Pay Range

$94,500 — $112,000 USD

On‑Target Earnings (OTE)

$135,000 — $160,000 USD

Benefits

• 100% employer‑paid medical insurance
• Generous paid time‑off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• Professional development and training opportunities
• Monthly cell phone stipend
• Access to an innovative mental health support platform offering therapy, coaching, and self‑guided mindfulness exercises for all covered employees and their covered dependents

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don’t hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.