Customer Sales Director

Fivetran; Austin (TX); Hybrid; USD 94,500 - 112,000; Full time

Benefits offered by this job

Unlimited vacation time

401k plan with company contribution

Comprehensive healthcare coverage

Generous parental leave

RSU stock grants

Job summary

Fivetran is seeking a Customer Sales Director in Austin, TX, a hybrid role focused on expanding a commercial and enterprise customer base. You will drive strategic plans, manage multiple sales cycles, and protect renewals through executive alignment across Analytics Engineering, Data Platform, and Data Governance personas.

The role requires a proven SaaS sales track record in a fast-growing environment, strong consultative selling, and ability to manage a diverse portfolio with proactive

Qualifications

• 4+ years of experience in SaaS sales or account management with a track record of exceeding targets.
• Experience in a fast-paced, high-growth environment with quick adaptation to change.
• Strong consultative selling skills for technical and business audiences.
• Proactive and organized, capable of managing a diverse book of business.

Responsibilities

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts.
• Manage multiple sales cycles and campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals and deepening executive alignment.

Skills

SaaS sales

Account management

Consultative selling

Organizational skills

Job description

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data‑driven.

Fivetran and dbt Labs are bringing together two industry‑leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we deliver the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Location: Austin, TX (2‑3 days in office preferred). Our hybrid work model offers a blend of remote flexibility and in‑person collaboration, including two days in the office each week to connect and build as a team.

About the Role

We are looking for a Customer Sales Director to focus on an at‑scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid‑based role in Austin, Texas.

What You’ll Do

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value

What You’ll Need

• Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets
• Have experience working in a fast‑paced, high‑growth environment, adapting quickly to constant change
• Possesses strong consultative selling skills, engaging effectively with both technical and business audiences
• Are proactive and organized, capable of independently managing a diverse book of business

What Will Make You Stand Out

• You have prior experience in analytics, ETL, BI, or open‑source software
• You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks
• You have experience with consumption and/or usage‑based pricing structures
• You have experience with the MEDD(P)ICC sales methodology / Command of the Message

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for: Cell Phone & Internet; Learning & Development; Office Space
• 100% employer‑paid medical insurance
• Generous paid time‑off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team‑building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform offering personalized care and resources in areas such as therapy, coaching, and self‑guided mindfulness exercises for all covered employees and their covered dependents

* May vary by country and worker type - please reach out to your recruiter for more information

Pay Range

$94,500 – $112,000 USD

On Target Earnings (OTE)

$135,000 – $160,000 USD