Customer Sales Advisor - Registrations

Domesticandgeneral; United States; Hybrid; USD 31,000 - 38,000; Full time

Job summary

Domestic & General is seeking a Customer Sales Advisor in Registrations for a flexible UK role. The position offers 37.5 hours weekly with a rotating 6-week shift, and a base salary of £25,506 plus an average yearly bonus of £7,024.

Fully remote for non-Nottingham applicants; hybrid for those local to Nottingham. Starting Monday, 2 November 2026, the role requires resilience, customer‑first service, and compliance with FCA regulations, with thorough reference and credit checks.

Qualifications

• Self-driven in a sales environment aligned with FCA outcomes.
• Empathetic listener who understands customer needs to recommend products.
• Resilient and adaptable in a fast-paced, regulated setting.
• Curious with a growth mindset to learn about products and updates.
• Clear communicator explaining products transparently without jargon.
• Independent worker able to operate autonomously from a home-based role.

Responsibilities

• Engage customers to understand needs and promote suitable products.
• Work in a fast-paced, target-driven environment while meeting regulatory requirements.
• Operate from a home-based setup with reliable broadband.

Skills

Self-driven

Empathetic listener

Resilient & adaptable

Curious & growth mindset

Clear communicator

Independent

Job description

Описание: Join a team where your impact matters! Salary: £25,506 per year plus average additional earnings of £7,024 per annum Contract: Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern Location: Fully Remote for those outside of Nottingham and Hybrid for those local to Nottingham. Start: Monday, 2nd of November 2026 For consecutive years we have been recognised as a \"Great place to Work\". Do you thrive in a fast-paced environment and enjoy connecting with people? If you're motivated by a supportive but target-based environment, you'll fit right in as a Customer Sales Advisor in the Registrations department. We set the bar high - our agents are the best of the best. The role is a fast-paced, high-energy environment where resilience, adaptability, and a customer-first mindset are key to success.

Требования

• Self-Driven - You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
• Empathetic and an active listener - Understanding customer's needs is crucial for recommending suitable products and building trust.
• Resilient and adaptable - Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay calm, adjust your approach, stay positive and keep learning, in a fast-paced environment.
• Curious and growth mindset - A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right customer outcomes.
• Clear communicator - Explaining products transparently and avoiding jargon or misleading language, is a regulatory must.
• Independent - You are the right combination of ambitious and innovative, whilst able to work autonomously in a home-based position.

Shift Pattern

Your shift patterns will rotate on a 6 week rota between our core opening hours of 8am and 8pm (Monday-Sunday). You'll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch, allowing you to recharge and maintain your focus. We'll provide all the equipment you need, but you must have broadband access.

What's Next

At D&G we give you all the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully embrace and understand what is required to succeed at D&G and to provide our customers, with the best outcomes.

Условия

• Starting salary of £25,506.
• Average Bonus Earnings of £7,024 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
• Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
• Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards
• We want everyone to have a fair and inclusive experience when applying for a role with us.
• If you require adjustments or additional support during the application or interview process, please get in touch at [e-mail] and our team will do our best to help.
• Please note that we have a thorough referencing process, which includes criminal record checks.
• This role is only available to applicants based in mainland UK.
• Domestic & General are an equal opportunities employer, which means we treat people fairly.
• We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.
• We also have a thorough referencing process, which includes credit and criminal record checks.