Customer Sales Advisor

Lactalis Heritage Dairy; Puerto Rico; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company that values ambition and innovation! As a Customer Sales Advisor, you will play a pivotal role in driving sales growth and enhancing profitability through strategic customer engagement and data analysis. Collaborate with cross-functional teams to develop marketing programs and optimize product assortments, ensuring that every initiative aligns with our core values. With a commitment to professional growth and a comprehensive rewards program, this position offers the opportunity to build a fulfilling career in a dynamic and supportive environment. If you’re ready to bring your expertise and passion to a company that truly values its employees, we want to hear your story!

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Education Reimbursement

Qualifications

• 4+ years of experience in account management or retail sales management.
• Bachelor's degree required, preferably in Business, Marketing, or Finance.

Responsibilities

• Support sales efforts with assigned customers to drive growth and enhance profitability.
• Analyze data to identify trends and develop customer programs.

Skills

Account Management

Sales Strategy

Data Analysis

Category Management

Marketing Programs

Education

Bachelor's Degree

Business Administration

Marketing

Finance

Tools

Circana

Nielsen

PMR

Job description

REPORTING TO: Customer Development Manager

LOCATION: Remote (based in Puerto Rico)

Looking for a job that can turn into a lifelong career? At Lactalis USA, we believe in promoting from within and giving our employees opportunities to grow. Whether you’re starting fresh or bringing years of experience, we’ll provide the tools and support you need to succeed!

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, Président, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi’s, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

We live by our core values—Ambition, Engagement, and Simplicity—and we’re building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, don’t let that stop you from applying! We’re eager to hear about your PASSION, your STORY, and how you can bring your EXPERTISE to help us make an impact.

From your PASSION to ours

As a Customer Sales Advisor, the role will carry out responsibilities such as but not limited to supporting the sales efforts with assigned customers to drive growth, deliver revenue, and enhance profitability. The role includes leveraging customer-specific programs and providing category management expertise to optimize product assortments and maximize sales opportunities. Additionally, the Customer Sales Advisor will collaborate with cross-functional teams to implement effective sales strategies, and to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Analyze syndicated data, household panel data, and customer-specific insights (Circana/Nielsen, Reesa, PMR) to identify trends and opportunities.
• Develop customer programs in collaboration with Category Leadership and distributors to drive incremental sales, increase distribution, and expand share of shelf with retailers.
• Develop and execute in-store marketing programs, point-of-sale materials and merchandising initiatives that enhance shopper experience and conversion.
• Coordinate all in-store execution efforts and recommend adjustments to ensure activation plans are delivered on time, on budget, in full, and in the most effective way.
• Manage third-party vendors (POS material suppliers, etc) to ensure the timely and on-budget execution of sales strategies.
• Perform regular trade visits to identify opportunities and provide solutions to drive the incremental sales.
• Track and measure the effectiveness of trade marketing initiatives, providing recommendations for continuous improvement.
• Collaborate closely with analysts and internal teams to ensure the alignment and execution of sales strategies.
• Generates input for sales forecast meetings.
• Performs other related duties as assigned.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• A major in Business Administration, Marketing, and or Finance is preferred.

Experience

• 4+ years in account management, distributor management, and/or retail sales management for a CPG company experience is required.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.