Customer Sales Advisor, Puerto Rico

Lactalis Heritage Dairy; Caguas (PR); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Sales Advisor to join their dynamic team in Puerto Rico. This role involves supporting sales efforts, analyzing market data, and developing customer programs to drive growth and profitability. As part of a family-owned business with a commitment to quality, you will collaborate with cross-functional teams to implement effective sales strategies and enhance the shopper experience. If you are passionate about sales and eager to contribute to a thriving company culture that values ambition and engagement, this opportunity is perfect for you.

Qualifications

• 4+ years in account management or retail sales management required.
• Bachelor's degree is required, preferably in Business or Marketing.

Responsibilities

• Support sales efforts to drive growth and enhance profitability.
• Analyze data to identify trends and develop customer programs.
• Coordinate in-store execution and manage third-party vendors.

Skills

Data Analysis

Category Management

Sales Strategy Development

Collaboration

Marketing Program Execution

Education

Bachelor's Degree

Business Administration, Marketing, or Finance

Tools

Circana/Nielsen

Reesa

PMR

Job description

REPORTING TO: Customer Development Manager

LOCATION: Remote (based in Puerto Rico)

Lactalis Heritage Dairy is currently seeking candidates to join our team in Puerto Rico!

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

As a Customer Sales Advisor, the role will carry out responsibilities such as but not limited to supporting the sales efforts with assigned customers to drive growth, deliver revenue, and enhance profitability. The role includes leveraging customer-specific programs and providing category management expertise to optimize product assortments and maximize sales opportunities. Additionally, the Customer Sales Advisor will collaborate with cross-functional teams to implement effective sales strategies, and to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Analyze syndicated data, household panel data, and customer-specific insights (Circana/Nielsen, Reesa, PMR) to identify trends and opportunities.
• Develop customer programs in collaboration with Category Leadership and distributors to drive incremental sales, increase distribution, and expand share of shelf with retailers.
• Develop and execute in-store marketing programs, point-of-sale materials and merchandising initiatives that enhance shopper experience and conversion.
• Coordinate all in-store execution efforts and recommend adjustments to ensure activation plans are delivered on time, on budget, in full, and in the most effective way.
• Manage third-party vendors (POS material suppliers, etc) to ensure the timely and on-budget execution of sales strategies.
• Perform regular trade visits to identify opportunities and provide solutions to drive the incremental sales.
• Track and measure the effectiveness of trade marketing initiatives, providing recommendations for continuous improvement.
• Collaborate closely with analysts and internal teams to ensure the alignment and execution of sales strategies.
• Generate input for sales forecast meetings.
• Perform other related duties as assigned.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• A major in Business Administration, Marketing, and or Finance is preferred.

Experience

• 4+ years in account management, distributor management, and/or retail sales management for a CPG company experience is required.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.