Customer Retention & Upsell Specialist

Cox Enterprises; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Health care

Pension

401(k)

Job summary

Cox Enterprises is seeking a Customer Retention Representative in Las Vegas, NV. This role involves receiving inbound calls from customers and generating sales while providing exceptional customer service.

The ideal candidate should demonstrate multitasking abilities, excellent interpersonal skills, and have a high school diploma or equivalent. The position offers competitive salaries along with healthcare and retirement benefits.

Qualifications

• Demonstrated ability to multitask.
• Excellent interpersonal skills and ability to work effectively in teams.
• Ability to establish collaborative customer relationships.

Responsibilities

• Receive inbound calls to generate sales and revenue.
• Utilize persuasive skills to save customers from disconnection.
• Achieve monthly key performance metrics.

Skills

Multitasking

Interpersonal skills

Persuasion

Negotiation

Education

High school diploma or GED

Job description

Cox Enterprises is seeking a Customer Retention Representative in Las Vegas, NV. This role involves receiving inbound calls from customers and generating sales while providing exceptional customer service.

The ideal candidate should demonstrate multitasking abilities, excellent interpersonal skills, and have a high school diploma or equivalent. The position offers competitive salaries along with healthcare and retirement benefits.