Customer Retention & Growth Advisor

Alex Aycock - State Farm Agent; Leeds (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Alex Aycock - State Farm Agent in Leeds, Alabama, is looking for a Customer Retention Specialist to enhance customer relationships and assist with policy renewals and sales. The role involves proactive communication with clients, addressing their needs, and maintaining detailed records.

The ideal candidate will have strong communication, sales abilities, and a background in customer service. If you are dedicated to making a positive impact and helping others, this opportunity is for you.

Qualifications

• Previous experience in customer service or account management preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Skills

Strong communication skills

Sales ability

Interpersonal skills

Problem-solving abilities

Detail-oriented

Job description

Alex Aycock - State Farm Agent in Leeds, Alabama, is looking for a Customer Retention Specialist to enhance customer relationships and assist with policy renewals and sales. The role involves proactive communication with clients, addressing their needs, and maintaining detailed records.

The ideal candidate will have strong communication, sales abilities, and a background in customer service. If you are dedicated to making a positive impact and helping others, this opportunity is for you.