Customer Relationship Specialist — Banking & Growth

The-Bank-of-Missour; Springfield (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions and guiding inquiries about services and products. This role emphasizes protecting customer information, proactive relationship building, accurate cash handling, and exceptional service.

You will balance cash drawers, learn bank products, and develop professionally through required training.

Qualifications

• High school diploma or GED.
• Two to three years bank-related experience and/or training.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsibilities

• Understand and protect all customer information.
• Proactively engage customers to build strong relationships.
• Accurately and efficiently process a wide variety of monetary transactions.
• Confidently know our bank products and explain the benefits to customers.
• Balance cash drawers and adhere to bank policies.
• Play an active role in assisting customers with problems or questions.
• Build, develop and maintain partnerships with team members to enhance the customer experience.
• Complete required training in a timely manner.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Job description

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions and guiding inquiries about services and products. This role emphasizes protecting customer information, proactive relationship building, accurate cash handling, and exceptional service.

You will balance cash drawers, learn bank products, and develop professionally through required training.