Customer Relationship Specialist

Bank of Missouri; Cape Girardeau, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Personal paid time off

401K and Employee Stock Option Plan

Medical, dental, vision, life and DIS/

Job summary

The Bank of Missouri is seeking a Customer Relationship Assistant in Cape Girardeau, MO to serve as the first point of contact for customers and support routine transactions. You will ensure confidentiality, guide customers on services, and help with product recommendations while maintaining accuracy in cash handling.

Join a community-focused bank offering opportunities for growth, competitive pay, and comprehensive benefits as part of a collaborative team committed to customer care.

Qualifications

• High school diploma or GED; two to three years bank related experience and/or training; or equivalent combination of education and experience.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsibilities

• Understand and protect all customer information. Adhere to all customer confidentiality procedures.
• Proactively engage customers with each interaction to build strong relationships.
• Accurately and efficiently process a wide variety of monetary transactions while adhering to the Bank’s procedures.
• Confidently know our bank products and explain the benefits to our customers.
• Actively listen to the customer in daily interactions and offers product recommendations when the product fills a financial need.
• Balance cash drawers while adhering to bank policies.
• Play an active role in assisting the customer with problems or questions.
• Build, develop and maintain partnerships with team members to enhance the customer experience.
• Be an active participant in your own personal and professional development.
• Complete required training in a timely manner.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma

Job description

The Bank of Missouri is seeking a Customer Relationship Assistant in Cape Girardeau, MO to serve as the first point of contact for customers and support routine transactions. You will ensure confidentiality, guide customers on services, and help with product recommendations while maintaining accuracy in cash handling.

Join a community-focused bank offering opportunities for growth, competitive pay, and comprehensive benefits as part of a collaborative team committed to customer care.