Customer Relationship Manager — Unlimited Bonus Potential

Credit Corp Solutions; Draper (UT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid training and career progression

Paid time off and holidays

Employee assistance program

Referral bonuses

Breakfast and fruit

Job summary

Credit Corp Solutions is seeking a Customer Relationship Manager in Draper, UT to contact customers with overdue accounts, understand their circumstances and negotiate repayment arrangements or settlements. You will build rapport, assess options, and support positive business outcomes.

You will meet individual and team performance goals while maintaining regulatory compliance, learning new systems, and growing in a supportive environment with weekday hours.

Qualifications

• Strong communication skills and ability to build rapport with customers.
• Solutions-focused mindset with capability to understand circumstances and identify positive outcomes.
• Willingness to learn new systems and processes.

Responsibilities

• Build trust and rapport with customers through professional conversations.
• Investigate account information and assess options to determine next steps.
• Achieve individual and team performance goals while complying with regulations.
• Develop negotiation skills for repayment arrangements or settlements.
• Take ownership of personal performance metrics and seek improvement.

Skills

Communication skills

Empathy

Negotiation

Proactive learning

Tools

CRM software

Job description

Credit Corp Solutions is seeking a Customer Relationship Manager in Draper, UT to contact customers with overdue accounts, understand their circumstances and negotiate repayment arrangements or settlements. You will build rapport, assess options, and support positive business outcomes.

You will meet individual and team performance goals while maintaining regulatory compliance, learning new systems, and growing in a supportive environment with weekday hours.