Customer Relationship Manager - Federal Way

Credit Corp; Seattle (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Health insurance

Paid time off

Vision insurance

Uncapped bonuses

Referral bonus

Free breakfast

Job summary

Credit Corp Solutions in Seattle is seeking a Customer Relationship Manager to serve customers facing financial challenges. You will build rapport, negotiate solutions, and guide clients toward favorable outcomes while meeting team KPIs.

The role offers uncapped monthly bonuses, comprehensive benefits, and a clear path to leadership as you develop essential relationship-management skills in a fast-paced, in-person setting.

Qualifications

• Excellent communication skills with customers.
• Empathy and resilience when solving issues.
• Ability to work toward KPIs and deadlines.

Responsibilities

• Build rapport and negotiate solutions that work for both the customer and company.
• Work in a goal-driven environment with strong bonus potential.
• Gain hands-on experience that opens doors to leadership opportunities.

Skills

Strong communication

Empathy

Goal oriented

Negotiation

Customer service

Job description

Job Description

Why You’ll Love Working Here

Who wants to make some good money? At Credit Corp Solutions, we’re not your typical collections company. With over 2,000 employees worldwide, we’ve built a culture of growth, respect, and opportunity. When you join our team, you’re not just starting a job — you’re launching a career.

Highlights You’ll Enjoy Right Away

• No weekends ever – enjoy your work-life balance
• Uncapped monthly bonuses – Our new reps are earning an average of $1,000 in bonuses within their first six months.
• 4 weeks of paid training – no experience? No problem
• Medical, Dental, Vision – start soon after you do!
• 401(k), Paid Time Off, & 9 Paid Holidays
• Free breakfast daily & fresh fruit options
• $1,200 referral bonus – Who doesn’t want to work with their friend?

The Role – Customer Relationship Manager

As a Customer Relationship Manager (CRM), You’ll Be The Problem-solver And Guide For Customers Working Through Financial Challenges. You’ll

• Build rapport and negotiate solutions that work for both the customer and company
• Work in a goal-driven environment (with big bonus potential)
• Gain hands-on experience that opens doors to leadership and advancement opportunities

What are we looking for?

• Strong communication skills – confident, clear, and persuasive
• Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
• Empathy, professionalism, and resilience
• A competitive spirit – you love hitting goals and being rewarded for it

No collections experience required — we’ll train you to succeed.

Job Type: Full-time

Benefits

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person