Customer Relationship Manager (Remote, USA)

Vision33; Illinois; Remote; USD 37,000 - 70,000; Full time

Job summary

An innovative firm is seeking a Customer Relationship Manager to join their dynamic Sales team. This remote role offers the opportunity to work with a diverse range of clients, helping them achieve their business goals through cutting-edge cloud-based solutions. You will be the first point of contact for clients, developing and executing customer management plans while fostering strong relationships. The ideal candidate will have a proven track record in client management and sales, with a focus on delivering impactful solutions. Join a forward-thinking company that values growth, collaboration, and employee well-being.

Benefits

Competitive Salary

Health and Wellness Programs

Flexible Work Environment

Professional Development Opportunities

Team Activities and Events

Qualifications

• 5+ years in client relationship/account management roles.
• Experience in selling business software solutions.

Responsibilities

• Nurture and grow client relationships as a consultative partner.
• Meet sales targets and develop customer management plans.

Skills

Client Relationship Management

Sales Strategies

Consultative Selling

Business Software Solutions

Interpersonal Skills

Negotiation Skills

Education

Bachelor's Degree

Tools

ERP Systems (SAP, Sage, Epicor)

Job description

Customer Relationship Manager (Remote, USA)

Join to apply for the Customer Relationship Manager (Remote, USA) role at Vision33

Customer Relationship Manager (Remote, USA)

3 days ago Be among the first 25 applicants

Join to apply for the Customer Relationship Manager (Remote, USA) role at Vision33

Location: Open, Central US Location (CST, EST)

This is a remote role open to applications from candidates in the following states: Illinois, Iowa, Minnesota, Wisconsin, Michigan, Indiana, Ohio

Are you passionate about cutting-edge technology and ready to make your mark? Are you motivated to shape the future of thriving businesses through innovative solutions? If so, we want you to join our high-energy Sales team as a Customer Relationship Manager!

At Vision33, we are forward thinkers. We bring together best-in-class cloud technology and the most experienced people in the industry to deliver cloud-based ERP and business solutions that create transformative results for our clients.

Who Is Vision33?

• Global Digital Transformation Service Provider: Over 1,500 mid-market and lower enterprise clients across various industries delivering expertise and innovation for almost three decades.
• Results Focused: We harness the power of cloud-based technologies to drive meaningful change, using our deep expertise in digital transformation tools and methodology. Our goal is to help clients achieve not just operational efficiency but also sustainable financial success.
• Dedicated Team of over 400 People: Innovative and passionate problem-solvers who thrive on new opportunities, challenges, and bring operational efficiencies and organizational growth to our clients through cutting-edge technology solutions.
• Employee and Customer Obsessed: Our client and employee NPS scores are a testament to this statement.
• Cherry on the Cake: Fun, collaborative, and driven team to achieve these successes.

Due to the growth of our Midwest region, we are seeking a Customer Relationship Manager with a successful background in managing customer relationships and driving internal sales opportunities.

You will be at the heart of nurturing and growing our client relationships. You will work as a consultative partner for our clients, understanding key priorities and implementing strategies and business solutions for their success.

• First Point of Contact for our Clients: You will be the supportive, consultative, and advisory friendly face for assigned Midwest clients and the first stop for business solution inquiries and questions.
• Develop and Execute Customer Management Plans: You will work the client and within the Midwest US Region focusing on Key Accounts and their Affiliates.
• Meet Sales Targets: Work with clients and team to deliver on sales targets that are in line with overall client and business objectives.
• Foster and Retain Client Accounts: Foster a positive relationship with key client decision makers, our partners, and colleagues across Vision33, as well as monitoring account progress and activity through ongoing client engagement and demand forecasting.
• Drive Growth: Contribute to Vision33 sales, drive team growth, and help our clients transform their business with our innovative and cutting-edge cloud-based solutions.

What We’re Looking For!

• Previous Experience:

-At least 5 years’ experience in a client relationship/account management role

-At least 5 years’ experience in selling and maintaining business software solutions and/or cloud-based technology in SMB market.

• Familiarity with the market of industry ERP systems such as SAP, Sage, and Epicor would be an asset.
• Business Operations Knowledge: You have a sound understanding of business operations and knowledge, or ability to learn, general accounting principles.
• Consultative and Relationship-Building Skills: You’re a natural communicator with strong interpersonal, relationship-building, consultative, and negotiation skills.
• Customer Focused Mindset: You bring a customer-centric approach to problem solving, ensuring every interaction delivers impact, value, and satisfaction.
• Results-Focused: You thrive in a results-oriented environment where performance, accountability, and impact that turn plans into measurable outcomes matter.
• Open to Travel: You are willing and able to travel within the Midwest US Region.

Why Join Vision33?

Growth and Development Opportunities: At Vision33, there are no limits to your growth with endless opportunities to learn, grow, and excel through professional development and certification support, lunch and learns, networking opportunities, membership support, and more.

Employee-Focus Programs in a Family-Oriented Culture: We recognize, support, respect, and celebrate each member of our team. Enjoy our family-oriented culture where we celebrate accomplishments, recognize achievements, support employee initiatives, and invite your family members to join in on the fun.

Inclusive, Fun and Flexible Environment: We celebrate all our employees through frequent team activities, holiday events, virtual games, and even a Celebrate You day! We provide true flexibility and support in your daily work life.

Competitive Compensation and Benefits: We offer competitive salary and incentive program, employer paid health, wellness and virtual doctor programs, matching retirement benefits, various paid leave days, referral incentive programs, and other employee allowance and perk benefits.

Do you thrive on nurturing relationships, selling business solution software and/or cloud-based technology, and driving results for business success? Do you enjoy working with a global and diverse organization that is committed delivering value, encouraging professional growth, providing exceptional customer service, being transparent, and having fun?

If you answered yes and yes and you met the “what you’ll bring to the table” skills above, we are excited to receive your application. Please submit an online application today!

For more information on our company, our culture, our benefits, and more, please visit our web site at https://www.vision33.com/careers .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Software Development

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