Customer Relationship Manager - Federal Way

Credit Corp; Federal Way (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

No weekends ever

Uncapped bonuses

4 weeks training

Medical, Dental, Vision

401(k)

Paid Time Off

9 Paid Holidays

Free breakfast daily

Referral bonus

Job summary

Credit Corp Solutions seeks a Customer Relationship Manager to guide customers through financial challenges, build rapport, and negotiate solutions that work for both the customer and company. You’ll operate in a goal-driven environment with big bonus potential.

No collections experience is required—we’ll train you to succeed, with four weeks of paid training and clear pathways to leadership. This in-person role offers stability and growth in Federal Way.

Qualifications

• Excellent communication and persuasive abilities.
• Track record of meeting goals or deadlines in sales or service roles.
• Empathy and resilience in customer interactions.

Responsibilities

• Build rapport and negotiate solutions that work for both the customer and company.
• Work in a goal-driven environment with strong bonus potential.
• Gain hands-on experience leading to leadership and advancement.

Skills

Strong communication skills

Goal driven

Empathy

Resilience

Competitive spirit

Tools

Sales tools

Job description

Job Description

Why You’ll Love Working Here

Who wants to make some good money? AtCredit Corp Solutions, we’re not your typical collections company. With over 2,000 employees worldwide, we’ve built a culture of growth, respect, and opportunity. When you join our team, you’re not just starting a job — you’re launching acareer.

Highlights you’ll enjoy right away:

• No weekends ever– enjoy your work-life balance
• Uncapped monthly bonuses– Our new reps are earning an average of $1,000 in bonuses within their first six months.
• 4 weeks of paid training– no experience? No problem
• Medical, Dental, Vision– start soon after you do!
• 401(k), Paid Time Off, & 9 Paid Holidays
• Free breakfast daily & fresh fruit options
• $1,200 referral bonus – Who doesn’t want to work with their friend?

The Role – Customer Relationship Manager

As aCustomer Relationship Manager (CRM), you’ll be the problem-solver and guide for customers working through financial challenges. You’ll:

• Build rapport and negotiate solutions that work for both the customer and company
• Work in a goal-driven environment (with big bonus potential)
• Gain hands-on experience that opens doors to leadership and advancement opportunities

What are we looking for?

• Strong communication skills – confident, clear, and persuasive
• Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
• Empathy, professionalism, and resilience
• A competitive spirit – you love hitting goals and being rewarded for it

No collections experience required —we’ll train you to succeed.

Ready to Join Us?

If you’re motivated, competitive, and looking for stability with real career growth, we’d love to meet you.

Job Type: Full-time

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person