Customer Relationship Associate (Teller) - Full-Time - Berlin

First Federal Community Bank, OH; Berlin (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with bank match

Paid time off

Volunteer time

On-site fitness center

Job summary

First Federal Community Bank in Berlin, OH, is hiring a Customer Relationship Associate (Teller) for a full-time, hourly role. No banking experience needed; comprehensive training and ongoing support are provided to help you assist customers with deposits, withdrawals, and everyday transactions.

You'll join a team focused on building relationships, delivering friendly service, and helping customers navigate online banking, debit services, and account needs while maintaining an accurate cash

Qualifications

• High school diploma or equivalent.
• Customer service or people-focused experience.
• Strong attention to detail and basic computer skills.
• Willingness to learn and grow.
• Positive attitude and reliability.

Responsibilities

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

Skills

Customer service

Attention to detail

Basic computer skills

Willingness to learn

Education

High school diploma

Job description

Open Opportunity: Customer Relationship Associate (Teller) - Full-time

FLSA Classification: Non-Exempt, Hourly Position

Location: First Federal Community Bank, 4737 US 62, Berlin, OH 44610

Start a meaningful career with a schedule you can count on. Join First Federal Community Bank and make a difference every day by building relationships, helping customers, and supporting your local community.

No prior banking experience required, we provide comprehensive training and ongoing support!

Why Join Us?

• Consistent Schedule: Enjoy a predictable schedule with no rotating shifts, so you can plan your life with confidence.
• Weekends: We are only open a half-day on Saturdays and always closed on Sundays.
• Holidays: You will have up to 11 paid holidays
• Benefits: Health, Dental, Vision and 401k with generous Bank Match*
• Paid time Off: Generous amount of paid time off available after 90 days of employment - plus paid volunteer time to support non-profits important to you.
• Professional Growth: We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on-the-job training for skill building.
• Great Place to Work Perks: Birthday recognition, Milestone anniversary recognition, Annual wellness fair, loan discounts, deposit account perks, On-site fitness center in North Dover
• *Eligibility requirements

What You'll Do

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

What We're Looking For

• High school diploma or equivalent
• Customer service or people-focused experience
• Strong attention to detail and basic computer skills
• Willingness to learn and grow
• Positive attitude and reliability

A Great Fit If You

• Enjoy working with people and building relationships
• Want consistent hours and job stability
• Are looking to grow into a long-term career
• Have retail, food service, cashiering, or customer service experience

First Federal Community Bank is an equal employment opportunity employer.