Customer Relationship Advisor - Banking & Digital Solutions

Fulton Financial; Mahoning Township (PA); On-site; USD 28,000 - 45,000; Full time

Job summary

Fulton Bank in Danville, PA, is seeking a Relationship Banker to deliver a best-in-class customer experience while meeting sales goals. You will guide customers through accounts, loans, and digital tools, building trusted advisor relationships.

The role requires strong communication, teamwork with the branch, and a commitment to compliance. Flexible scheduling around branch hours, with no Sundays, is expected.

Qualifications

• 2+ years customer service or sales experience.
• Excellent communication skills and ability to have needs-based conversations.
• Pro-active and result oriented (Preferred).

Responsibilities

• Drive proactive sales conversations by engaging customers and utilizing the CRM system.
• Foster relationship-building conversations and onboarding of new customers.
• Ensure compliance with regulations and Fulton policies; promote digital solutions.
• Support customers with banking needs including account openings and transactions.

Skills

Customer service

Sales skills

Communication skills

CRM experience

Education

High School Diploma

Tools

CRM

Job description

Fulton Bank in Danville, PA, is seeking a Relationship Banker to deliver a best-in-class customer experience while meeting sales goals. You will guide customers through accounts, loans, and digital tools, building trusted advisor relationships.

The role requires strong communication, teamwork with the branch, and a commitment to compliance. Flexible scheduling around branch hours, with no Sundays, is expected.