Customer Relations Specialist - Growth & Flexible Schedule

State Farm; Tulsa (OK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

A leading insurance provider in Tulsa is seeking a Customer Relations Representative to join their team. The role involves managing customer inquiries, maintaining records, and assisting with retention strategies. Ideal candidates should possess strong communication and problem-solving skills, and experience in customer service is preferred. This position offers a comprehensive benefits package, including health insurance and 401(k), along with opportunities for career advancement within a supportive team environment.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to manage high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

A leading insurance provider in Tulsa is seeking a Customer Relations Representative to join their team. The role involves managing customer inquiries, maintaining records, and assisting with retention strategies. Ideal candidates should possess strong communication and problem-solving skills, and experience in customer service is preferred. This position offers a comprehensive benefits package, including health insurance and 401(k), along with opportunities for career advancement within a supportive team environment.