Customer Relations Specialist - Growth & Bonuses

Joe Yi Insurance; Tacoma (WA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Job summary

State Farm agent team in Tacoma, WA is seeking a Customer Relations Representative for full-time work. The role focuses on customer service, handling inquiries about insurance products and billing, and assisting with policy changes and claims when necessary.

You will build relationships, follow up with clients, and develop leads while promoting State Farm products. Compensation includes hourly pay plus commission/bonus.

Qualifications

• Experience in customer service and helping people in a fast-paced environment.
• Ability to manage multiple tasks and follow up with customers.
• Proactive in solving problems and learning new software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding inquiries about insurance and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer service

Relationship building

Communication

Organizational skills

Computer skills

Tools

Windows

Job description

State Farm agent team in Tacoma, WA is seeking a Customer Relations Representative for full-time work. The role focuses on customer service, handling inquiries about insurance products and billing, and assisting with policy changes and claims when necessary.

You will build relationships, follow up with clients, and develop leads while promoting State Farm products. Compensation includes hourly pay plus commission/bonus.