Customer Relations Representative - State Farm Agent Team Member

Joe Yi Insurance; Tacoma (WA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Job summary

State Farm agent team in Tacoma, WA is seeking a Customer Relations Representative for full-time work. The role focuses on customer service, handling inquiries about insurance products and billing, and assisting with policy changes and claims when necessary.

You will build relationships, follow up with clients, and develop leads while promoting State Farm products. Compensation includes hourly pay plus commission/bonus.

Qualifications

• Experience in customer service and helping people in a fast-paced environment.
• Ability to manage multiple tasks and follow up with customers.
• Proactive in solving problems and learning new software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding inquiries about insurance and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer service

Relationship building

Communication

Organizational skills

Computer skills

Tools

Windows

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Tacoma - WA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus

Requirements

• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solvingDedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $31,000.00 - $38,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none