Customer Relations Specialist — Growth & Benefits

Franklin Electric Co.; Fort Wayne (IN); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Generous paid time off

Health, dental, vision, and life保险

Paid parental leave

401(k) Plan with company match

Short & long-term disability

Tuition reimbursement

Training and career growth

Health & wellness programs

Employee discount program

Job summary

Franklin Water Treatment, a Division of Franklin Electric, seeks a Customer Relations Associate in Fort Wayne, Indiana. The role focuses on delivering exceptional customer service, building strong client relationships, and representing our commitment to quality in water treatment solutions.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 0-3 years of customer service experience preferred.
• Strong communication and multitasking abilities are essential.
• Detail-oriented with good attendance record.

Responsibilities

• Represent our commitment to excellence and deliver top-tier customer service.
• Build strong relationships with clients and respond to inquiries promptly.
• Communicate clearly to resolve issues and ensure client satisfaction.

Skills

Strong communication skills

Multitasking

Attention to detail

Critical thinking

Problem-solving

Good attendance record

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Franklin Water Treatment, a Division of Franklin Electric, seeks a Customer Relations Associate in Fort Wayne, Indiana. The role focuses on delivering exceptional customer service, building strong client relationships, and representing our commitment to quality in water treatment solutions.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.