Customer Relations Specialist – Flexible Schedule & Growth

Scotttilford; Traverse City (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scotttilford in Traverse City, Michigan, is seeking a Customer Relations Representative to create exceptional client experiences for its insurance agency. The ideal candidate will excel in customer service, resolving inquiries and coordinating with team members.

This role offers numerous benefits including a competitive salary, a flexible schedule, and opportunities for advancement through training and development.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Scotttilford in Traverse City, Michigan, is seeking a Customer Relations Representative to create exceptional client experiences for its insurance agency. The ideal candidate will excel in customer service, resolving inquiries and coordinating with team members.

This role offers numerous benefits including a competitive salary, a flexible schedule, and opportunities for advancement through training and development.