Customer Relations Specialist | Flexible Schedule & Growth

Robbie Anderson - State Farm Agent; North Olmsted (OH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus (performance)

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Robbie Anderson - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to local customers. You will handle inquiries, resolve issues, and help people navigate insurance options while contributing to a welcoming office environment.

With a focus on teamwork and growth, the role offers ongoing training, flexible scheduling, and opportunities for advancement as you build a career within a family-owned agency.

Qualifications

• Clear communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Job description

Robbie Anderson - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to local customers. You will handle inquiries, resolve issues, and help people navigate insurance options while contributing to a welcoming office environment.

With a focus on teamwork and growth, the role offers ongoing training, flexible scheduling, and opportunities for advancement as you build a career within a family-owned agency.