Customer Experience Advisor | Flexible Schedule & Growth

Dan Barth - State Farm Agent; Marion (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dan Barth - State Farm Agent in Marion, Ohio, seeks a customer relations representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, maintain records, and collaborate with team members to meet community needs.

The role emphasizes a friendly, empathetic approach, retention strategies, and cross-department coordination, with opportunities for advancement for driven individuals. Training and development are provided.

Qualifications

• Communication and problem-solving skills are required.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Generate exceptional customer experiences to reinforce agency growth.
• Resolve customer inquiries and coordinate with agency team members.
• Anticipate needs of community members and support retention.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Job description

Dan Barth - State Farm Agent in Marion, Ohio, seeks a customer relations representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, maintain records, and collaborate with team members to meet community needs.

The role emphasizes a friendly, empathetic approach, retention strategies, and cross-department coordination, with opportunities for advancement for driven individuals. Training and development are provided.