Customer Relations Specialist — Flexible Schedule & Bonus

James Zewe - State Farm Agent; Durham (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

James Zewe State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and help grow a local insurance agency. You will engage with community members, resolve inquiries, and support daily operations with a focus on teamwork and customer satisfaction.

This role offers growth opportunities, a flexible schedule, and the chance to contribute to a family-oriented culture that values reliability and community.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

James Zewe State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and help grow a local insurance agency. You will engage with community members, resolve inquiries, and support daily operations with a focus on teamwork and customer satisfaction.

This role offers growth opportunities, a flexible schedule, and the chance to contribute to a family-oriented culture that values reliability and community.