Customer Relations Specialist — Flexible Schedule & PTO

Jeffrey Sealy State Farm; Fort Worth (TX); On-site; USD 30,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeffrey Sealy - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, handle inquiries, maintain records, and support retention initiatives within a team-focused, growth-oriented agency in Fort Worth, TX. The role emphasizes client service, empathy, and community engagement.

You will work with a driven team to ensure timely responses and high-quality service while contributing to the agency's goals and community presence.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

High-stress handling

Job description

Jeffrey Sealy - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, handle inquiries, maintain records, and support retention initiatives within a team-focused, growth-oriented agency in Fort Worth, TX. The role emphasizes client service, empathy, and community engagement.

You will work with a driven team to ensure timely responses and high-quality service while contributing to the agency's goals and community presence.