Customer Care Advocate — Insurance & Financial Services

Jeff Margalus - State Farm Agent; Naperville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

A State Farm independent contractor agent in Naperville, IL seeks a Customer Service Representative to build relationships and provide exceptional service. The role requires excellent communication and customer service skills, with a preference for sales experience. Candidates must be able to obtain relevant insurance licenses. This position provides opportunities for growth and advancement within the agency, along with paid time off.

Qualifications

• Must have a proactive approach to customer service and problem solving.
• Must have excellent verbal and written communication skills.
• Sales experience is preferred.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Follow up as needed with customers.

Skills

Sales experience

Excellent communication skills

Self-motivated

Detail oriented

Problem solving

Dedicated to customer service

Teamwork

Customer relations

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

A State Farm independent contractor agent in Naperville, IL seeks a Customer Service Representative to build relationships and provide exceptional service. The role requires excellent communication and customer service skills, with a preference for sales experience. Candidates must be able to obtain relevant insurance licenses. This position provides opportunities for growth and advancement within the agency, along with paid time off.