Customer Relations Sales Representative

The Naked Bee; Kingsport, Northern (TN, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental coverage

Vision coverage

Paid time off

Paid holidays

Employee discount

Job summary

The Naked Bee in Kingsport, TN is seeking a dedicated sales/customer service professional to manage an assigned territory and build strong client relationships. This in-person, full-time role emphasizes delivering top-tier service to customers across channels.

You will handle inquiries, process orders, and identify opportunities to upsell while maintaining accurate data, with a focus on detail and multitasking in a fast-paced environment.

Qualifications

• High school diploma or equivalent
• 3 years of customer service experience required
• Shift availability: Mon–Fri, 8:00 am – 6:00 pm

Responsibilities

• Assess customer needs and recommend products or services
• Identify opportunities to upsell and maximize value to customers
• Process orders, returns, and exchanges with accuracy
• Perform essential data entry to keep customer accounts updated

Skills

Customer service

Communication skills

Multitasking

Problem solving

Data entry

Excel

Education

High school diploma or equivalent

Tools

Excel

Job description

Key Highlights of the Role:

• Manage an assigned sales territory with clear sales goals that will be activelymonitoredand reviewed.
• Build strong relationships by providing top-tier customer service in person, over the phone, and via email.
• Handle inquiries, concerns, and special requests in a professional andtimelymanner.

Your Day-to-Day Responsibilities:

• Assess customer needs and recommend the best products or services to exceed their expectations.
• Identifyopportunities to up-sell services or products, maximizing the value delivered to our customers.
• Process orders, returns, and exchanges with accuracy and efficiency whilemaintainingattention to detail.
• Perform essential data entry to keep customer accounts updated and organized.

WhatWe’reLooking For:

• Preferred experience in sales, customer service, ora relatedfield.
• Strong interpersonal and communication skills, both in person and over the phone.
• A proven ability to multitask and stay detail-oriented in various scenarios.
• Solid problem-solving abilities to provide creative and effective resolution to customer concerns.
• Proficiencyin data entry and computer systems.
• Strongproficiencyin Excel.

What Makes This Role Exciting:

By joining our team,you’llbecome part of a collaborative environment that celebrates teamwork and prioritizes customer satisfaction. This is a fantastic opportunity to takeownershipof your results while building meaningful connections with clients.

Benefits:

• 401(k)with Company match
• Access to Medical/Dental/Vision Insurance
• Paid time off
• Paid Holidays
• Employee discount

Education:

High school or equivalent

Experience:

Customer service: 3 years (Required)

Shift availability:

• Monday – Friday
• 8:00 am – 6:00 pm

Job Type:

Full-time

Ability to Commute:

Kingsport, TN 37660 (Required)

Work Location:

In person