Customer Relations & Retention Specialist

Dan Stauffer - State Farm Agent; Chambersburg (Franklin County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Dan Stauffer - State Farm Agent in Chambersburg is seeking a Customer Relations Representative to generate exceptional customer experiences and support local community needs. You will manage customer inquiries, resolve issues, and maintain records while enhancing your career in a supportive environment.

The ideal candidate should have strong communication and problem-solving skills, and ideally have experience in customer service. Join us for growth opportunities in a driven and compassionate team!

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Dan Stauffer - State Farm Agent in Chambersburg is seeking a Customer Relations Representative to generate exceptional customer experiences and support local community needs. You will manage customer inquiries, resolve issues, and maintain records while enhancing your career in a supportive environment.

The ideal candidate should have strong communication and problem-solving skills, and ideally have experience in customer service. Join us for growth opportunities in a driven and compassionate team!