Customer Relations & Retention Specialist

Christian Davis - State Farm Agent; Bluffton (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Christian Davis - State Farm Agent in Bluffton, SC is hiring a Customer Relations Representative to deliver exceptional customer experiences. This role involves resolving inquiries, coordinating with team members, and anticipating customer needs.

Ideal candidates will have strong communication and problem-solving skills, with customer service experience preferred. Enjoy a flexible schedule, paid time off, and opportunities for advancement in a supportive team environment.

Qualifications

• Strong communication and problem-solving skills.
• Previous experience in customer service is preferred.
• Able to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Christian Davis - State Farm Agent in Bluffton, SC is hiring a Customer Relations Representative to deliver exceptional customer experiences. This role involves resolving inquiries, coordinating with team members, and anticipating customer needs.

Ideal candidates will have strong communication and problem-solving skills, with customer service experience preferred. Enjoy a flexible schedule, paid time off, and opportunities for advancement in a supportive team environment.