Customer Relations & Retention Specialist

Dewaynetrichell; Bentonville (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

Dewaynetrichell is looking for a Customer Relations Representative to join their State Farm Agent Team in Bentonville. This role involves enhancing client experiences and resolving inquiries while supporting community needs.

Strong communication skills and a problem-solving mindset are essential. The position offers opportunities for internal advancement and a flexible schedule, along with comprehensive benefits.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Dewaynetrichell is looking for a Customer Relations Representative to join their State Farm Agent Team in Bentonville. This role involves enhancing client experiences and resolving inquiries while supporting community needs.

Strong communication skills and a problem-solving mindset are essential. The position offers opportunities for internal advancement and a flexible schedule, along with comprehensive benefits.