Customer Relations Representative - State Farm Agent Team Member Mason - MI

Sfinsures; Michigan; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Job summary

State Farm Agent Team Member in Mason, MI is seeking a Customer Relations Representative to join a growing agency that values personal service and local involvement. You will educate customers about insurance options, develop leads, schedule appointments, and help meet marketing goals while delivering a high-quality, value-based experience.

The role offers solid income potential with room for growth, PTO, and advancement within the agency; you’ll be part of a close-knit team that supports

Qualifications

• Excellent communication, written and verbal, with active listening.
• Self-motivated and enthusiastic about insurance and financial services.
• Detail oriented with strong problem-solving abilities.
• Able to multi-task and learn computer functions.
• Ability to make presentations to potential customers.

Responsibilities

• Use a needs-based review to educate customers about insurance options.
• Collaborate with the agent to set and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market suitable products and services.

Skills

Customer focus

Excellent communication

Presentation skills

Multi-tasking

Problem solving

Detail oriented

Self-motivated

Computer skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Mason - MI

Replies within 24 hours

About our Agency
Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!

As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we do—we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to multi-task
• Ability to make presentations to potential customers

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.