Customer Relations Representative - State Farm Agent Team Member Lansing - MI

Sflansing; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Vision insurance

Free food & snacks

Free uniforms

Job summary

State Farm Agent Team is seeking a Customer Relations Representative to join our Lansing, MI office. This full-time role focuses on establishing and maintaining customer relationships, educating clients on insurance options, and growing the agency's client base.

We offer performance-based bonuses, health and vision insurance, paid time off, and opportunities for advancement in a supportive, collaborative environment.

Qualifications

• Interest in marketing products and services
• Excellent communication skills to assist customers and coordinate with team members

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use needs-based reviews to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products/services.
• Collaborate with the agency team to ensure lasting customer relationships.

Skills

Customer relationships

Needs-based review

Lead development

Appointment scheduling

Communication skills

Insurance product knowledge

Tools

CRM system

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Lansing - MI

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance
• Free food & snacks
• Free uniforms

Are you ready to join a dynamic team that's been making waves in insurance since 2016? Look no further!

Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Lansing, Michigan - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of nine seasoned professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

Ready to make your mark?

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work alongside your agency’s team to ensure successful long-lasting customer relations.

The three qualities we look for when hiring are

• Goal-oriented
• Motivated to succeed

Requirements

• Interest in marketing products and services
• Excellent communication skills to assist customers and coordinate with other agency team members

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.