Customer Service Representative - State Farm Agent Team Member Walworth - WI

Callagentnate; Wisconsin; On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Bonus program

Advancement opportunities

Paid time off

Job summary

Ladsten Insurance and Financial Services Inc. in Walworth, WI is seeking a Customer Service Representative to join a State Farm Agent team. This full-time role emphasizes delivering outstanding service, handling policy inquiries, updates, and claims while supporting community customers.

The position offers health insurance, benefits based on performance, opportunities for advancement, and paid time off in a fast-paced environment. Strong communication and teamwork are valued.

Qualifications

• Excellent communication and interpersonal skills required.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal

Detail-oriented

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Walworth - WI

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

With over 11 years of experience at State Farm, I have managed my own agency and contributed to our corporate team's leadership. Our office is committed to providing comprehensive solutions and exceptional service to our customers. We thrive in a vibrant, fast-paced environment and are seeking new team members who are dedicated to working hard and enjoying their work.

If you're personable and customer-oriented, this could be the perfect fit for you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Nate Ladsten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.