Customer Relations Representative - State Farm Agent Team Member

Charlesberrouet; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Join a forward-thinking team as a Customer Relations Representative, where your friendly demeanor and passion for helping others can shine! In this fully remote role, you will establish meaningful connections with customers, educate them on tailored insurance options, and drive growth through proactive engagement. This dynamic position offers the chance to make a positive impact in people's lives while advancing your career in a supportive environment. If you're motivated to succeed and thrive in a customer-focused setting, this opportunity is perfect for you!

Benefits

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Strong communication skills and a people-oriented mindset are essential.
• Bilingual Spanish candidates are preferred for this role.

Responsibilities

• Build and nurture customer relationships to ensure satisfaction.
• Educate clients on insurance options tailored to their needs.
• Drive growth by developing leads and scheduling appointments.

Skills

Bilingual Spanish

Outstanding communication skills

Customer relationship management

Attention to detail

Basic computer proficiency

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Benefits

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Join Our Team as a Customer Relations Representative! Are you a friendly, outgoing individual with a passion for helping others? Do you thrive in a role where you can make a positive impact in people’s lives? If so, a position with a State Farm independent contractor agent might be the perfect fit for you! As part of our team, you will exclusively market the trusted range of State Farm Insurance and financial service products.

What You'll Do

• Build Relationships: Establish and nurture customer connections, ensuring they feel valued and supported.
• Educate Customers: Implement a customer-focused, needs-based review process to inform clients about their insurance options tailored to their unique circumstances.
• Drive Growth: Develop leads, schedule appointments, and identify customer needs while marketing appropriate products and services that best meet those needs.

What We're Looking For

• Bilingual Spanish candidates are preferred and valued!
• A keen interest in marketing products and services based on customer needs.
• Outstanding communication skills—written, verbal, and listening.
• A people-oriented mindset, with a genuine desire to foster relationships.
• Attention to detail and a proactive approach to problem-solving.
• Basic proficiency in computer functions; willingness to learn is essential.
• Ability to thrive in a team-oriented environment.

Why Join Us?

If you are motivated to succeed and want to be part of a dynamic team that prioritizes customer service, we encourage you to apply! This is your opportunity to build a fulfilling career where your contributions make a difference.

Ready to Take the Next Step?

If you see yourself excelling in this role, please complete our application, and we will reach out with details for the next steps in the interview process. We can’t wait to meet you!

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.

Compensation: $50,000.00 - $70,000.00 per year