Customer Relations Representative - State Farm Agent Team Member

Calvinjohnsonagency; South Bend (IN); On-site; USD 24,000 - 55,000; Full time

Benefits offered by this job

Flexible hours

Job summary

A local insurance agency in South Bend seeks a Customer Relations Representative to provide exceptional customer service and drive business growth. Candidates should be sales-oriented, self-motivated, and able to conduct customer interviews. The role offers a flexible schedule and competitive compensation ranging from $24,000 to $55,000 annually.

Qualifications

• Sales experience preferred.
• Interest in marketing products based on customer needs.
• Ability to conduct interviews in the office.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Sales experience

People-oriented

Self-motivated

Problem solving

Bilingual - Spanish

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in South Bend, IN

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

Compensation $24,000.00 - $55,000.00 per year.

• Flexible hours

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• People-oriented
• Self-motivated
• Proactive in problem solving
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office
• Banking experience preferred
• Bilingual - Spanish preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.