Customer Relations Representative - State Farm Agent Team Member

Will Woods - State Farm Agent; Saint Joseph (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Woods - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, maintain records, and collaborate with team colleagues to meet community needs.

The role emphasizes customer-focused service, potential advancement opportunities, and a supportive environment for motivated individuals with sales-minded drive.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Self-motivated, goal-oriented, and eager to achieve results.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Prospect and connect with potential customers to expand the agency’s reach.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service

Self-motivation

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Will Woods - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Prospect and connect with potential customers to expand the agency’s reach.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Self-motivated, goal-oriented, and eager to achieve results.