CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Cameron Barnes - State Farm; Royal Oak (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cameron Barnes - State Farm Agent in Royal Oak, MI seeks a Customer Relations Representative to deliver exceptional service and help grow the agency. You will handle inquiries, update client records, and support retention while coordinating with the team to meet community needs.

The role offers a competitive salary and a flexible schedule within a small, focused agency that emphasizes self-development and advancement opportunities.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

About Our Agency

I started my State Farm journey in 2021 working for a top agent in Bingham Farms, and opened my own agency two years later. I’m a Western Michigan University grad with a degree in Business Administration, where I also served as president of Kappa Alpha Psi and Community Service Chair for Delta Sigma Pi.

Responsive recruiter
Replies within 24 hours

Benefits

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I started my State Farm journey in 2021 working for a top agent in Bingham Farms, and opened my own agency two years later. I’m a Western Michigan University grad with a degree in Business Administration, where I also served as president of Kappa Alpha Psi and Community Service Chair for Delta Sigma Pi. We’re a close-knit, family-oriented team of five, and we’re passionate about self-development and growth. Benefits include 401k match, health insurance reimbursement, uncapped commission, team outings, and flexibility when goals are hit. If you're driven and growth-minded, we’d love to connect!

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Cameron Barnes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $45,000.00 - $60,000.00 per year