Customer Relations Representative - State Farm Agent Team Member

Kris Yocum - State Farm Agent; Republic (MO); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Salary plus commission/bonus

Hourly pay

Paid time off

Growth potential/Advancement

Job summary

Kris Yocum - State Farm Agent in Republic, MO is seeking a part-time Customer Relations Representative to establish relationships, answer inquiries about insurance options, and provide friendly service to clients. You will work in a busy State Farm agent office and help customers secure the coverage they need.

This role emphasizes teamwork, strong communication, and a proactive approach to problem solving. The team offers salary plus commission/bonus, hourly pay, paid time off and opportunities

Qualifications

• Excellent communication skills, written and verbal.
• Enthusiastic about how insurance and financial products help people manage risk.
• People-oriented and service-driven.
• Strong organizational skills and ability to multi-task.
• Self-motivated with proactive problem-solving approach.
• Dedicated to accurate and timely work.
• Ability to relate well to customers and work in a team.
• Willingness to obtain Property and Casualty license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing.
• Use a needs-based review to educate customers about insurance options.
• Maintain a strong work ethic and daily commitment to success.

Skills

Communication

Teamwork

Multi-tasking

Self-motivated

Detail-oriented

Problem solving

Customer service

Organizational skills

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Kris Yocum - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in 877 Hwy 60 E, Republic, MO.
• Our office is open 8:30 am to 5:00 pm Monday - Friday, Saturday appt. only.
• I have been a State Farm agent since 2001.
• We currently have 3 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, National Quality Award, Silver Scroll, and Golden Triangle
• Additional languages spoken: