Customer Relations Representative - State Farm Agent Team Member

Insureon66; Portland (CT); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Portland, CT is seeking a Customer Relations Representative to join their team. This entry-level role offers a chance to start a career in insurance sales, with comprehensive training and support for obtaining an insurance license. Ideal candidates are motivated, customer-focused individuals with strong communication skills. Competitive pay at $18.00 per hour, and several perks including bonuses based on performance and opportunities for advancement. Apply today!

Qualifications

• Customer service experience preferred, but not required.
• Willingness to obtain an insurance license.

Responsibilities

• Handle customer inquiries with professionalism and care.
• Support customer retention through excellent service.
• Coordinate with team members for optimal client experiences.
• Develop sales skills through customer conversations.

Skills

Strong communication

Problem-solving

Customer service experience

Positive attitude

Interest in sales

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Portland, CT

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Customer Relations Representative – Sales Trainee

Launch Your Career in Insurance with The Burke Agency

About the Role

Are you eager to break into the world of sales but don’t yet have your insurance license? The Burke Agency is offering an exciting opportunity for a motivated, customer‑focused individual to start as a Customer Relations Representative and grow into a licensed sales team member. This entry‑level role is perfect for someone who enjoys connecting with people, solving problems, and building relationships—while also preparing for a long‑term career in sales. We’ll provide the training, support, and licensing assistance you need to succeed.

What You’ll Do

• Handle customer inquiries with professionalism and care.
• Keep records up to date and assist with client account management.
• Support customer retention by delivering excellent service and identifying opportunities for added value.
• Coordinate with team members to ensure clients receive the best possible experience.
• Begin developing sales skills through customer conversations, with growth into a licensed sales role.

What We’re Looking For

• Strong communication and problem‑solving abilities.
• Previous customer service experience preferred, but not required.
• Positive attitude and ability to stay calm under pressure.
• Interest in sales and willingness to obtain an insurance license (with our support).

Why Join The Burke Agency?

• Paid training and licensing support to grow into a sales role.
• Clear career path with opportunities for advancement.
• Supportive, team‑oriented environment.
• Competitive pay with increased earning potential as you advance.

Start Here. Grow Here.

If you’re ready to take the first step toward a rewarding career in insurance sales, apply today and join The Burke Agency!

Compensation $18.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.