Customer Service Representative - State Farm Agent Team Member

Jimrottkamp; Stamford (CT); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

License reimbursement

Training & development

Job summary

Jim Rottkamp - State Farm Agent in Stamford, CT is seeking a Customer Service Representative to deliver excellent service and support to our community. You will engage with customers, resolve inquiries, and coordinate with the agent team to ensure smooth operations.

The role emphasizes reliability, initiative, and teamwork within a close-knit office. Competitive compensation and benefits are offered, with opportunities for advancement and ongoing training.

Qualifications

• Dedicated to customer service and helping clients.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests promptly.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Stamford - CT

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY
I opened my agency in 2001 and currently lead a close-knit team of three. Before becoming an agent, I worked internally with State Farm, giving me valuable experience and a strong foundation for agency ownership. We also have a yellow Lab who spends time in the office and is an important part of the team.
Our agency offers a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the tools and flexibility they need to be successful.
Our culture is relaxed, trusting, and team-oriented. I'm not a micromanager - I believe in giving people the freedom to do their jobs and trusting them to follow through. I'm looking for a go-getter who takes initiative, gets the job done, and works well with everyone. If you're dependable, self-motivated, and enjoy being part of a close-knit team, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Jim Rottkamp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Stamford - CT

Responsive recruiter Replies within 24 hours Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my agency in 2001 and currently lead a close-knit team of three. Before becoming an agent, I worked internally with State Farm, giving me valuable experience and a strong foundation for agency ownership. We also have a yellow Lab who spends time in the office and is an important part of the team.
Our agency offers a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the tools and flexibility they need to be successful.
Our culture is relaxed, trusting, and team-oriented. I'm not a micromanager - I believe in giving people the freedom to do their jobs and trusting them to follow through. I'm looking for a go-getter who takes initiative, gets the job done, and works well with everyone. If you're dependable, self-motivated, and enjoy being part of a close-knit team, we'd love to meet you.

Compensation $40,000.00 - $50,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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