Customer Service Representative - State Farm Agent Team Member

Protectedbyamie; Torrington (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Torrington, CT is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries. The role involves assisting customers with policy questions and claims, requiring strong communication and multitasking abilities. Bilingual candidates in English and Spanish are preferred. Competitive salary ranging from $45,000 to $60,000 is offered, along with opportunities for career advancement and paid time off.

Qualifications

• Strong communication and interpersonal skills are essential.
• Bilingual in English and Spanish is preferred.
• Detail-oriented and capable of multitasking.
• Previous customer service experience is desirable.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers in English and Spanish with policy questions.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Bilingual in English and Spanish

Detail-oriented

Multitasking ability

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Torrington, CT

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Amie Chasse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist English- and Spanish- speaking customers with policy questions, changes, and claims support.
• Assist customers with policy changes and updates.Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Bilingual in English and Spanish preferred
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $60,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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