Customer Relations Representative - State Farm Agent Team Member

Timpeiffer; New Cumberland (Cumberland County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA with employer match

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in New Cumberland is seeking a Customer Relations Representative. This role involves establishing customer relationships, educating clients about insurance options, and developing leads. The ideal candidate is outgoing, detail-oriented, and possesses strong communication skills. Benefits include a competitive salary, a Simple IRA with employer match, and opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Experience or passion for customer relations.
• Willingness to learn about insurance options.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options.
• Develop leads, schedule appointments, and market products.

Skills

Excellent communication skills

People-oriented

Detail-oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Bilingual Spanish preferred

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in New Cumberland, PA

Responsive recruiter

Benefits

• Simple IRA with employer match
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

With nearly four decades in the industry and 18 years as a State Farm agent, I lead a team of five full‑time and two part‑time professionals who are passionate about serving our clients and community. We believe in celebrating wins big and small — whether that’s through frequent sales promotions, team lunches, or simply enjoying time together as a group.

I’m a proud graduate of York College and actively involved in my community, serving on my church council and volunteering monthly at our local food pantry. We also offer a Simple IRA with employer match to support our team’s long‑term financial well‑being.

Our office is built on collaboration, integrity, and a commitment to excellence. If you’re looking for a place where you can grow, contribute, and be part of a supportive team that works hard and has fun along the way, this could be the right fit for you.

Position Overview

Are you outgoing and customer‑focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

Compensation $40,000.00 - $55,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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