Customer Relations Representative - State Farm Agent Team Member

Insuranceinphilly; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Signing bonus

Training & development

Job summary

A local insurance agency in Philadelphia is seeking a Customer Relations Representative to enhance exceptional customer experiences and support agency growth. Responsibilities include managing customer inquiries, maintaining records, and assisting with retention strategies. The ideal candidate should possess strong communication and problem-solving skills, ideally with customer service experience. This role offers a competitive salary ranging from $35,000 to $50,000 per year, along with a signing bonus and opportunities for training and development.

Qualifications

• Preferred experience in customer service.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia - PA

ROLE DESCRIPTION

As a Customer Experience Relation Assistant with Stalin Vasquez Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Benefits

• Competitive salary
• Signing bonus
• Training & development

Compensation $35,000.00 - $50,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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