Customer Relations Representative - State Farm Agent Team Member

Jfdjr; Pennsylvania; On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading insurance agency as a Customer Relations Representative. You'll play a vital role in enhancing customer relations and supporting agency operations. This position offers a competitive salary, commission, and a supportive work environment. Be part of a team dedicated to community service and personal growth.

Benefits

License Reimbursement

Salary Plus Commission

Simple IRA

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Experience in sales preferred.
• Excellent communication skills required.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Promote successful and long-lasting customer relations.

Skills

Communication

Customer Service

Sales

Job description

Customer Relations Representative - State Farm Agent Team Member

Replies within 24 hours

• License Reimbursement
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About UsWe’ve been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we’ve built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.

Our CultureWe take pride in fostering a supportive and engaging work environment. We’re not just a team; we’re a family. Beyond the office, we’re passionate about giving back, serving as active sponsors of our community and church initiatives.

Why Join Us?With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!

ROLE DESCRIPTIONAs a Customer Relations Representative - State Farm Agent Team Member for John Degirolamo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation $40,000.00 - $55,000.00 per year

Full Time in Cheltenham, PA

Responsive recruiter Replies within 24 hours

Benefits

• License Reimbursement
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About UsWe’ve been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we’ve built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.

Our CultureWe take pride in fostering a supportive and engaging work environment. We’re not just a team; we’re a family. Beyond the office, we’re passionate about giving back, serving as active sponsors of our community and church initiatives.

Why Join Us?With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!

ROLE DESCRIPTIONAs a Customer Relations Representative - State Farm Agent Team Member for John Degirolamo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation $40,000.00 - $55,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.