Customer Relations Representative - State Farm Agent Team Member

Scott Blanton - State Farm Agent; Montpelier (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Wellness resources

Paid time off

Job summary

Scott Blanton - State Farm Agent in Montpelier, Idaho, is seeking a Customer Service Representative to provide exceptional customer experiences. This role involves resolving inquiries, maintaining records, and assisting with retention strategies.

The ideal candidate will demonstrate strong communication and problem-solving abilities, with a focus on handling customer needs in high-stress situations. Internal growth opportunities are available for driven candidates.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Wellness resources
• Paid time off

Role Description

As a CSR with Scott Blanton state Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.