Customer Service Representative - State Farm Agent Team Member

Ocalaautoinsurance; Ocala (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Ocalaautoinsurance is looking for a Customer Service Representative - State Farm Agent Team Member in Ocala, Florida. In this role, you will provide exceptional client experiences and assist clients with their insurance needs.

The ideal candidate will have strong communication skills, attention to detail, and a dedication to customer service. This position offers opportunities for internal growth and advancement. Join us to help support our community and enhance your career!

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to handle complex customer inquiries.
• Dedicated to customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service orientation

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Scott Cameron - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to handle complex customer inquiries.
• Dedicated to customer service.